Results vary based on individual skin conditions. Using demarkQ daily, you many notice improvements in acne within 4 weeks. Consistent use and patience are key.

If you filled in the wrong shipping address, please contact us immediately. If the order has not been shipped yet, we will try to correct the package route immediately. If, however, the order has been shipped, please make sure to contact the shipping company after receiving your track and trace code and redirect it to the correct address.

The arrival of your order will depend on a number of factors including your location, order date, shipping agent. We will provide you with a track and trace code as soon as we ship your product.

Yes, we will provide you with a track and trace code as soon as we ship your order. You should receive this information in your email.

If you would like to return your demarkQ device, please send us an email at info@demarkq.com. We will then provide you the return location as well as other necessary details to return the device .You can find your order number in the order confirmation email you receive after purchasing a device.

Shipping of our products is free within the USA and countries within the European Union. Countries outside this region will incur additional shipping costs depending on your location and total weight of the package.