Our return policy

We offer a 30-day return on all orders sold on DemarkQ.com. To initiate a return, please email customerservice@DemarkQ.com.​ All returns must be processed within 30 days of receiving your order. The returned item(s) must be in good, working condition with no wear and tear. Customers can expect a refund within 5-10 business days of us receiving the product. The refund will be on the original form of payment and may take several days to appear on your statement.​Exceptions:​We can only process returns for products sold on DemarkQ.com.​Shipping fees are not refundable (if initially covered by us, they will be deducted from the return payment). We do not charge a restocking fee.​